Building connection and providing tools for better care Timely access to palliative care can both improve quality and extend length of life for individuals with a life-limiting illness. This care also provides necessary support to caregivers, primarily family and friends. But, without a background in health care, navigating the palliative care system can be too much to manage. During the initial assessment visit by the hospice staff from Carefor Hospice Cornwall, clients and their caregivers receive an abundance of information. Angela Labelle, Hospice Manager, explains that it can be overwhelming and cause crucial details to be missed. Furthermore, COVID-19 has…